Return Policy

Try Dye Return Policy

Please examine the contents of your tie dye kit upon arrival and contact us right away if you need to return something for any reason. You have 30 days from the invoice date to return an item and request an exchange, refund, or credit. See below for further details.

  • Our tie dye kits are customized, uniquely prepared and packaged for each order. Therefore a 20% restocking fee will be charged to cover our expenses on large returns, returns for reasons not involving an error on Try Dye’s part, or for exchanges of more than 10 items for a different size.
  • Returned items must be unused and in re-sellable, original condition. Disposable gloves and aprons cannot be returned.
  • Opened dyes in liquid or powder form are not returnable unless defective.
  • If your return reduces your order to a lower discount level, we will recalculate the cost of the items you keep at the new correct discount. The appropriate adjustment will be made to your refund, exchange or credit.
  • If the reason for return was due to our error, Try Dye will refund the shipping costs for a returned item or pay for shipping to replace item. We accept returns or exchanges for other reasons, but the customer is responsible for the cost of shipping.

Ship all returns to:

Try Dye LLC
773 Povenski Road
Quakertown, PA 18951

Do not sent return shipments C.O.D. They will not be accepted.

 
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